We strive to create quality products that last. If you've experienced any issues with a Nature's Footprint product we'd like to know. All warranty requests help us improve our current and future products.

Fill out the form below if you've experienced a manufacturer’s defect or workmanship issue that did not come from normal product usage and wear. Both Worm Factory® & Metro-Grower™ come with a 5 year warranty. We will replace any original part that doesn't perform as intended.

Please expect a response within 2-3 business days after submitting a claim.